- Frontend: Next.js 14 with TypeScript - Backend: FastAPI with SQLAlchemy - Agent: Carmodoo sync agent - Deployment: Docker Compose based staging/production setup - Scripts: Automated deployment with rollback support 🤖 Generated with [Claude Code](https://claude.com/claude-code) Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
80 lines
2.5 KiB
Python
80 lines
2.5 KiB
Python
from sqlalchemy import Column, Integer, String, Text, Boolean, DateTime, ForeignKey
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from sqlalchemy.sql import func
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from sqlalchemy.orm import relationship
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import enum
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from ..database import Base
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class InquiryStatus:
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PENDING = "pending"
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IN_PROGRESS = "in_progress"
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RESOLVED = "resolved"
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CLOSED = "closed"
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class InquiryCategory:
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GENERAL = "general"
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VEHICLE = "vehicle"
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PAYMENT = "payment"
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SHIPPING = "shipping"
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DEALER = "dealer"
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ACCOUNT = "account"
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OTHER = "other"
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class Inquiry(Base):
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"""User inquiry/support ticket"""
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__tablename__ = "inquiries"
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id = Column(Integer, primary_key=True, index=True)
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user_id = Column(Integer, ForeignKey("users.id"), nullable=True)
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# Legacy field for backward compatibility
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car_id = Column(Integer, ForeignKey("cars.id"), nullable=True)
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# Inquiry details
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category = Column(String(50), default=InquiryCategory.GENERAL)
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subject = Column(String(200), nullable=True)
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message = Column(Text, nullable=False)
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# Contact info (can be different from user's profile)
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contact_email = Column(String(255), nullable=True)
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contact_phone = Column(String(50), nullable=True)
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# Status
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status = Column(String(20), default=InquiryStatus.PENDING)
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# Admin response
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admin_response = Column(Text, nullable=True)
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responded_at = Column(DateTime(timezone=True), nullable=True)
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responded_by = Column(Integer, ForeignKey("users.id"), nullable=True)
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# Timestamps
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created_at = Column(DateTime(timezone=True), server_default=func.now())
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updated_at = Column(DateTime(timezone=True), onupdate=func.now())
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# Relationships
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user = relationship("User", foreign_keys=[user_id], back_populates="inquiries")
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responder = relationship("User", foreign_keys=[responded_by])
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# car relationship disabled due to schema mismatch - Car model doesn't have inquiries relationship
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# car = relationship("Car", back_populates="inquiries")
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class InquiryMessage(Base):
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"""Messages within an inquiry thread"""
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__tablename__ = "inquiry_messages"
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id = Column(Integer, primary_key=True, index=True)
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inquiry_id = Column(Integer, ForeignKey("inquiries.id"), nullable=False)
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user_id = Column(Integer, ForeignKey("users.id"), nullable=False)
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message = Column(Text, nullable=False)
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is_admin = Column(Boolean, default=False)
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created_at = Column(DateTime(timezone=True), server_default=func.now())
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# Relationships
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inquiry = relationship("Inquiry", backref="messages")
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user = relationship("User")
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